New paper in IJIM on impact of AI

This week we had an opinion paper published in the International Journal of Information Management, as part of a special issue on “Artificial Intelligence and Business Value”, to identify some of the emerging challenges, opportunities and perspectives on AI across research, policy and practice. This paper was developed and written online with 35 international collaborators from across a range of disciplines, as part of an event held at Swansea University in August 2019, led by my colleague Professor Yogesh Dwivedi.

The abstract of the paper is below; you can access the full paper online, or via my institutional repository:

Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

Yogesh K.Dwivedi, Laurie Hughes, Elvira Ismagilova, Gert Aarts, Crispin Coombs, Tom Crick, Yanqing Duan, Rohita Dwivedi, John Edwards, Aled Eirug, Vassilis Galanos, P. Vigneswara Ilavarasan, Marijn Janssen, Paul Jones, Arpan Kumar Kar, Hatice Kizgin, Bianca Kronemann, Banita Lal, Biagio Lucini, Rony Medaglia, Kenneth Le Meunier-FitzHugh, Leslie Caroline Le Meunier-FitzHugh, Santosh Misra, Emmanuel Mogaji, Sujeet Kumar Sharma, Jang Bahadur Singh, Vishnupriya Raghavan, Ramakrishnan Raman, Nripendra P. Rana, Spyridon Samothrakis, Jak Spencer, Kuttimani Tamilmani, Annie Tubadji, Paul Walton and Michael D. Williams

As far back as the industrial revolution, significant development in technical innovation has succeeded in transforming numerous manual tasks and processes that had been in existence for decades where humans had reached the limits of physical capacity. Artificial Intelligence (AI) offers this same transformative potential for the augmentation and potential replacement of human tasks and activities within a wide range of industrial, intellectual and social applications. The pace of change for this new AI technological age is staggering, with new breakthroughs in algorithmic machine learning and autonomous decision-making, engendering new opportunities for continued innovation. The impact of AI could be significant, with industries ranging from: finance, healthcare, manufacturing, retail, supply chain, logistics and utilities, all potentially disrupted by the onset of AI technologies. The study brings together the collective insight from a number of leading expert contributors to highlight the significant opportunities, realistic assessment of impact, challenges and potential research agenda posed by the rapid emergence of AI within a number of domains: business and management, government, public sector, and science and technology. This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.

Keywords: Artificial intelligence, AI, Cognitive computing, Expert systems, Machine learning, Research agenda

International Journal of Information Management 2019, 101994;
DOI: 10.1016/j.ijinfomgt.2019.08.002

(also see: Publications)

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